Refund and Cancellation Policy

This Refund and Cancellation Policy ("Policy") governs the subscription services provided by Hexnine Technologies (hereinafter "the Company," "we," "us," or "our"), for the Bechna online store platform (hereinafter "the Service").

By subscribing to the Service, you (hereinafter "the Subscriber," "you," or "your") agree to the terms of this Policy.

Subscription Plans & Payments

The Company offers various monthly subscription plans for the Service. The specific details, features, and pricing for each plan are published and maintained on the official 'Pricing' section of the Bechna website. All subscription fees are charged in advance at the beginning of each monthly billing cycle. Payments are processed for an entire monthly period, and the Service is considered rendered for that period upon successful payment.

Cancellation Policy

Right to Cancel: The Subscriber may cancel their subscription to the Service at any time.

Cancellation Procedure: Cancellation may be initiated by the Subscriber through their account dashboard on the Bechna platform or by submitting a formal cancellation request to our customer support team.

Effect of Cancellation: Upon cancellation, the Subscriber's subscription shall remain active and accessible until the conclusion of the current, pre-paid monthly billing cycle. The subscription will not be automatically renewed for the subsequent billing cycle.

No Future Charges: No further charges will be levied against the Subscriber's account following the effective date of cancellation, and access to the paid features of the Service will cease at the end of the final active billing period.

Refund Policy

Non-Refundable Fees: All subscription fees paid to the Company are final and non-refundable. The Company does not offer refunds or credits for subscriptions cancelled mid-cycle, for any partial subscription periods, or for any unused services.

No Pro-Rata Refunds: Once a subscription fee for a monthly billing cycle has been processed, the Subscriber is liable for the full amount. No pro-rata or partial refunds will be issued under any circumstances.

Modification of Policy

The Company reserves the right, in its sole discretion, to modify or update this Policy at any time. The Company shall provide notice of any material changes by posting the revised Policy on its website or via electronic communication to the Subscriber.

The Subscriber's continued use of the Service after the effective date of any such modifications constitutes their binding acceptance of the revised Policy.

Governing Law and Jurisdiction

This Policy and any disputes arising hereunder shall be governed by and construed in accordance with the laws of the Republic of India.

Any legal action or proceeding arising under this Policy will be brought exclusively in the courts located in Kozhikode, Kerala.

Contact Information

For any questions or clarifications regarding this Refund and Cancellation Policy, please contact Hexnine Technologies through the official contact channels provided on our website.

Hexnine Technologies
Email: support@hexnine.com
Website: bechna.app