Cash on Delivery (COD) is still one of the most trusted payment methods in India.
Many customers prefer COD because it feels safer and more familiar — especially when buying from new or small online stores.

If you’re a seller wondering how to create an online store with COD in India, this guide explains everything step by step.

Why COD Is Important for Indian Online Stores

In India:

• Many customers don’t use cards

• Some buyers don’t trust prepaid payments

• COD increases conversion rates for new stores

Offering COD helps you:

• Build customer trust

• Get more orders

• Reach first-time online buyers

  Can Small Sellers Offer COD?

  Yes.

  You don’t need:

  • A big company

  • Complex logistics setup

  • A developer

  Modern ecommerce platforms allow small and local sellers to offer COD easily.
  Step-by-Step: Create an Online Store with COD in India

  Step 1: Choose an Ecommerce Platform with COD Support

  Your platform should support:

  • COD order acceptance

  • Online payments (UPI, cards)

  • Order status tracking

  • Inventory control

  Avoid platforms that require custom coding for COD.

  Step 2: Create Your Online Store

  Once you sign up:

  • Your store is created automatically

  • You get a ready-to-use website

  • No hosting or domain setup needed

  Your online store can be live within minutes.

  Step 3: Add Products & Set Prices

  Upload products by:

  • Adding product name and description

  • Uploading images

  • Setting stock quantity

  • Choosing whether COD is enabled

  Everything is managed from a simple dashboard.

  Step 4: Enable COD at Checkout

  In your store settings:

  • Turn ON Cash on Delivery

  • Set COD availability (all products or selected products)

  • Optionally set COD limits to avoid fake orders

  Customers will now see COD during checkout.

  Step 5: Manage COD Orders

  When a COD order is placed:

  • You receive the order in your app

  • You confirm and ship the product

  • Payment is collected at delivery

  Order status updates help track every step.
  Important Tips for COD Sellers in India

  • Confirm orders via call or WhatsApp

  • Use COD only where delivery is possible

  • Track inventory carefully

  • Combine COD with UPI for better success rates

  Smart COD management reduces returns and losses.
  How Bechna Helps You Create a COD Online Store

  With Bechna, you can:

  • Create an online store in minutes

  • Enable COD with one click

  • Accept UPI, cards, and COD together

  • Manage orders and inventory in one app

  • Share your store link on WhatsApp & Instagram

  • Pay zero platform commission

  It’s built for Indian selling habits.
  COD vs Prepaid: What’s Better?

  The best approach is to:

  • Offer both COD and prepaid options

  • Let customers choose

  • Encourage prepaid through discounts or faster delivery

  This balances trust and cash flow.

  https://bechna.app/#features